Privacy, Security and Cookies
Privacy
We are strongly committed to the protection of your privacy. Unlike others we will never sell your address or exploit your personal details in any way. You will receive no junk mail as a result of any enquiry or order you may place with us. Any information about you will be used in accordance with the General Data Protection Regulation (GDPR, May 2018).
Your data will be accessible only to those who directly require it, who are solely the main administrators of the website.
Privacy policy
We do not collect any personal information about you unless the information is voluntarily submitted. The information we collect about you may include your name, address, telephone number, email address and the organisation with which you are associated. We do not share any personally identifying information publicly or with third parties, except when required to do so by law.
You have a right to request a copy of your personal details at any time in order to check the accuracy of the information held. If you wish to do this please contact us. If you find any inaccuracies please advise us and they will be deleted or corrected promptly.
If you send an enquiry by email we will use the information you give us only to fulfil your information request. If you send an order by email we will use the information you give us only to provide the service or services you have requested.
This website contains links to other external websites. We accept no responsibility or liability for the privacy practices within any of these other sites. You should be aware of this when you leave our website, and we encourage you to read the privacy statements on other websites you visit.
This privacy statement forms part of the Terms and Conditions of this website. If the privacy policy changes in any way we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect and how your personal information is treated.
Security
We are strongly committed to your security. Our website uses secure servers which support the SSL protocol. Secure socket layer (SSL) technology is used to encrypt transaction data. This safeguards confidential information such as payment card details. Entering any payment card details via your browser always uses secure mode. You can tell that your browser is in secure mode because in the address window the prefix 'http' is replaced with the prefix 'https'.
While your browser is in secure mode your details are encrypted and cannot be viewed by anyone else on the internet. This website supports high-grade encryption which ensures that your details are as safe as possible at all times.
The certificate can be viewed at any time. Double-clicking on the icon next to the url at the top of the webpage should bring up information about the certificate.
Cookies
Websites within the United Kingdom are regulated as to their use of cookies. This regulation means that the site must inform the user of which cookies are in use, what they are used for and what the user can do about them if they do not wish the site to use them.
In general Cookies fall into four categories:
- Essential: Those which are needed for the normal running of the website. Disabling these is not an option as the site will not function without them. An example of this type are ones which handle user log-ins, shopping baskets or remember where the user is on more complex sites.
- Functional: Those which improve the functionality of the site, but are not essential. An example of this may be remembering a particular setting such as the language in which the page is to be displayed.
- Analytical: Those which benefit the site's owners. An example is the analytical cookies which count and track visitors, see which pages are the most popular and determine the system capabilities of the user. The former help with determining what is popular and can help a site owner put more effort into the most popular sections of the site. The latter help to determine the best way to present information to the user (for example, whether the audience is primarily mobile or desktop). Knowing this information allows the site owner to adapt the site to the predominant type of user or, in some cases, to customise the display to the type of device detected.
- Advertising: Those to do with third-party advertisers whose advertisements appear on the site. These are not listed below as this site does not carry any such advertisements. (For Google advertisements you can change your preferences on Google's site.)
Cookies in use on this website
This website does not use third-party advertising or analytics cookies. Only the following essential functional cookies are used:
| Name | Type | Purpose | Duration |
|---|---|---|---|
| __dlmid | 1 | Contains the unique session ID which is used for log-in account functions until the browser is closed. | |
| __ckl | 1 | Remembers your cookie preferences. | For up to one year. However, you also have the ability to clear it manually from within your browser (you can conduct a web search for how to do it for your specific browser). |
| __dlmmenustate | 1 | Contains the latest state of the main menu until the browser is closed. |
You haven't accepted cookies yet.
You are free to refuse our request for personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information please Contact Us.